Dear Valued Customer,
With the recent and constantly changing situation regarding the Coronavirus (COVID-19), the well-being of our staff, our customers and their families, safety has always been, and remains, our priority.
At this time, we would like to share with you the steps we are taking to ensure our staff and customers are protected.
What are we doing?
We have, and will continue to monitor closely, regular updates regarding coronavirus (COVID-19) from World Health Organization (WHO), BC Ministry of Health, and Health Canada. As updates are made available, we will be updating our policies regularly to ensure the safety of our team members and continued safe delivery of products to our customers. Additionally, we are canceling all non-essential business travel for the time being until the COVID-19 situation changes.
Store Policies :
During this period of time, our store will be BY APPOINTMENT ONLY.
Our store is equipped with hand sanitizers at check-out counter for our associates and customers to use.
High sanitization standards throughout our showroom, and at the warehouse for all shipping items.
With Coronavirus (COVID-19) and how it affects other regions of the world, we may all experience a longer than usual lead time. Your patience and understanding are greatly appreciated. Thank you for your business and continued support. We apologize for any inconvenience,
The Element Acoustics Team